Legal Document

fb997 Terms and Conditions

Please read these complete terms and conditions carefully before using the fb997 platform. By registering, you agree to abide by all of these terms.

Last Updated: January 2026
These terms and conditions ("Terms") apply to the fb997 platform and all of its services. By using the platform, you acknowledge that you have read, understood, and fully accepted these Terms.

1. General Introduction and Definitions

fb997 ("we", "our", "platform") provides an online betting and casino service for players in Bangladesh. Some important definitions used in these Terms are provided below:

  • "User" or "Member" — any individual who has registered with fb997 and/or is using the service.
  • "Account" — the personal profile created through a user's registration.
  • "Service" — all betting, casino, and related entertainment activities offered on the fb997 platform.
  • "Bonus" — any promotional offer, cashback, or reward provided by fb997.
  • "Terms" — the complete rules and conditions set out in this document.

fb997 reserves the right to modify these Terms at any time. Continued use of the platform after any changes will be considered acceptance of the updated Terms. We therefore recommend reviewing this page regularly.

2. Eligibility and Registration

2.1 Age Restriction

fb997's services are available only to individuals who are 21 (twenty-one) years of age or older. Creating an account by any underage person is strictly prohibited. By registering on the platform, you confirm that you are at least 21 years old.

2.2 Single Account Policy

Each individual may open only one account on fb997. If multiple accounts are found under the same person's name, all accounts will be suspended and the balance held may be forfeited.

2.3 Providing Accurate Information

At the time of registration, you must provide your correct full name, date of birth, contact details, and payment method information. Providing false or misleading information will result in the account being closed and the balance held may be forfeited.

2.4 Account Verification

fb997 may at any time request a valid identity document or other documents for identity verification. The platform reserves the right to suspend the withdrawal process until verification is complete.

Warning: If identity fraud or fraudulent activity is detected, the account will be immediately closed and applicable legal action may be taken.

3. Account Security and Responsibility

It is your responsibility to keep your fb997 account password and login details completely confidential. You are fully responsible for any activity carried out using your account.

  • Never share your login details with any third party.
  • If you notice any suspicious activity, notify our support team immediately.
  • Use a strong password for account security and change it regularly.
  • Attempting to access another person's account is strictly prohibited.

fb997 will not be liable for any loss arising from unauthorized use of an account, unless it is proven that the loss was caused by a fault of the platform itself.

4. Financial Transactions: Deposits and Withdrawals

4.1 Deposit

All payments on fb997 are processed in Bangladeshi Taka (BDT / ৳). Accepted payment methods: bKash, Nagad, Rocket, Upay. Minimum deposit amount is ৳200 (for each method).

4.2 Withdrawal

The minimum withdrawal amount is ৳1,000. Withdrawal requests are generally processed within 1 hour. Withdrawals can only be made to verified payment methods and the withdrawal amount will not exceed the available balance.

4.3 Transaction Restrictions

  • Deposits or withdrawals from third-party accounts are not permitted.
  • Using the platform for money laundering or any illegal financial activity is strictly prohibited.
  • If a suspicious transaction is detected, fb997 reserves the right to hold the payment pending investigation.
  • Any funds incorrectly credited to an account due to a technical error must be returned immediately.

5. Bonuses and Promotional Offers

5.1 Welcome Bonus

New members at fb997 will receive a welcome bonus of up to 150% on their first deposit, up to a maximum of ৳8,000. For example: depositing ৳1,000 will earn a ৳1,500 bonus giving a total balance of ৳2,500; depositing ৳12,000 will apply a maximum bonus of ৳8,000 giving a total balance of ৳20,000.

5.2 Wagering Requirements

A 15x wagering requirement must be met before bonus funds can be withdrawn. For example: receiving a ৳1,500 bonus means a total of ৳22,500 must be wagered before withdrawal. Bonus funds cannot be withdrawn before the wagering requirement is fulfilled.

5.3 General Rules for Bonus Use

  • Each bonus offer can be claimed only once.
  • Bonuses apply only to funds deposited through fb997's specified payment methods.
  • fb997 reserves the right to modify or cancel promotional offers at any time.
  • Attempting to claim bonus benefits through multiple accounts will result in both accounts being closed.
  • If bonus abuse or fraud is detected, fb997 reserves the right to forfeit the bonus.

5.4 VIP Program

fb997's VIP Program has three tiers: Bronze (up to 0.3% weekly cashback), Silver (up to 0.7% weekly cashback), and Gold (up to 1.0% weekly cashback). Higher tiers can be reached through regular and active play.

6. Gaming Rules and Fair Play

6.1 Fair Play Policy

fb997 ensures a fair and transparent environment for every player. Our games are operated using internationally standard technology that guarantees random outcomes. Your information and funds are kept secure through SSL encryption and advanced security technology.

6.2 Prohibited Activities

Any of the following activities are strictly prohibited and if detected will result in the immediate closure of the account:

  • Placing bets using bots or automated software.
  • Exploiting technical errors in the system to gain an unfair advantage.
  • Operating multiple accounts from the same IP address.
  • Attempting to manipulate the outcome of any game.
  • Fraudulent conduct against other players.

6.3 Technical Issues

In the event of any technical error or disconnection during gameplay, fb997 will make a decision in accordance with the applicable rules. Server logs will be considered the highest authoritative record.

7. Responsible Gaming Policy

fb997 places the highest priority on responsible gaming. Online gaming is an entertainment activity — it is not a source of income. We urge players to follow the guidelines below:

  • Bet only within your means.
  • Do not place more bets to try to recover money you have lost.
  • Never bet beyond a set budget.
  • Do not treat gaming as a profession or an alternative source of income.
  • If you or someone you know is struggling with a gaming addiction, seek professional help.

fb997 offers self-exclusion, deposit limits, and account pause features. Visit our Responsible Gaming page for more details.

8. Privacy and Data Protection

fb997 takes the security of your personal information seriously. We keep all your personal and financial information secure using SSL encryption and advanced security technology.

  • Your information will never be sold to third parties.
  • Your information will not be disclosed except as required by legal obligation.
  • To learn about our complete privacy policy, please read the Privacy Policy page.

9. Account Suspension and Closure

9.1 Account Closure by fb997

fb997 may suspend or permanently close your account in the following circumstances:

  • If these Terms are violated.
  • If false information is provided or identity fraud is proven.
  • If fraudulent or illegal activity is detected.
  • If verification documents are not provided.
  • If the account remains inactive for an extended period.

9.2 Closing Your Account Yourself

You may request to close your account at any time via our 24/7 live chat or email. Please remember to withdraw any eligible balance before closing your account.

10. Dispute Resolution and Complaints

If you have any complaint or dispute with fb997, please contact our customer support team first. We are committed to resolving any issue quickly and fairly.

After a complaint is submitted, we will resolve it as quickly as possible with every effort. In any dispute, fb997's server records and logs will be considered the final evidence.

11. Limitation of Liability

fb997 strives to provide uninterrupted service, however liability is limited in the following matters:

  • If the service is disrupted due to internet connectivity or third-party technical issues.
  • If loss occurs due to your own negligence or error.
  • In the event of unavoidable natural disasters or force majeure circumstances.
  • Due to faults in third-party software or payment gateways.

fb997 always strives to operate as a safe, fair, and transparent platform.

12. Intellectual Property

All content on the fb997 platform — brand name, logo, design, text, graphics, and software — is intellectual property owned by fb997 and is protected by applicable law.

  • No content may be reproduced, distributed, or used without the prior written permission of fb997.
  • Unauthorized use of fb997's trademark or logo is punishable by law.
  • A limited, non-transferable license is granted to use the platform for personal and non-commercial purposes.

13. Changes to Terms

fb997 reserves the right to partially or fully modify these Terms at any time. For any significant changes, we will provide notice to the registered email address or on the platform.

Continued use of the platform after any changes will be considered acceptance of the updated Terms. We therefore recommend reviewing this page regularly.

14. Contact and Support

If you have any questions or need clarification about these Terms, please contact us:

To read our other important policies, see our Privacy Policy and Responsible Gaming Guidelines.

fb997 is a safe and reliable platform. We protect your entertainment experience by following SSL encryption and fair play policies.

For individuals aged 21 and above only. Gaming is for entertainment, not a source of income.